Orders to the European Union have VAT payable upon the arrival of the shipment. VAT rates depend on the destination country.
This unique issue will be dealt with on a case-by-case basis. Please contact customer support at support@heatso.com for further information.
If your order has been cancelled, your payment will be refunded within the standard time frame, typically within 3-5 business days.
If you are having issues with a payment method, please contact customer support at support@heatso.com.
We accept major credit cards, including MasterCard, American Express (Amex), Discover, Diners Club, and Visa. We also accept other payment methods such as PayPal, ApplePay, and GooglePay.
